Cookie Policy uses cookies, as almost all websites do, to help provide you with the best experience we can. 

What is a cookie? 

Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Cookies enable the website to remember preferences (language, font size and other display preferences) for a period of time so that you don’t have to keep re-entering them. Websites also use cookies to count site usage statistics so they can analyze ways to track the performance of their site and identify avenues of improvement.

To comply with privacy laws and guidelines, we provide an option to block all cookies and consent to all cookies, and a way to revoke your consent.

Note: Blocking cookies may impact your experience of the site and the services we are able to offer on the site.

How do we use cookies? uses cookies to:

  • Make our website work as you’d expect
  • Save you having to login every time you visit our client documentation site
  • Improve the speed/security of the site
  • Allow you to share our pages with social networks like Facebook
  • Continuously improve our website for you

What cookies do we use? uses the following cookies: 

Necessary Cookies
Some cookies are necessary for the website to function and cannot be switched off by us. These cookies are usually set in response to actions you’ve made. Examples include setting your privacy preferences, logging in, or filling in forms. These cookies can only be disabled by changing your internet browser preferences. 

WeePie Cookie Allow (wpca_consent; to set and remember your cookie preferences) (cookies necessary for the Request A Quote form to function)

Performance Cookies
Performance cookies monitor how visitors reach and interact with our website. This is used so that we can see figures on the types of content users enjoy most so we can improve our site and services and improve your experience in using the site.

Google Analytics*

*Google Analytics is a web analytics service offered by Google that tracks and reports website traffic and uses the data collected to track and monitor the use of our website. We have set our unique site tracking code to make visitor IPs anonymous. 

Persistent Cookies
Also called a permanent cookie, or a stored cookie, a persistent cookie is stored on a user’s hard drive until it expires (persistent cookies are set with expiration dates) or until the user deletes the cookie. This type of cookie can be used to identify you over multiple independent sessions. These are used the handle the “Remember Me” or “Keep Me Logged In” functions found on many websites and apps. 

WeePie Cookie Allow (expires 30 days from when cookies were accepted)

Cookie Name: wpca_consent
This cookie retains your cookie preference – to either accept or decline all cookies except those necessary for the site’s function and basic features. This cookie does not require or store any personal data. This cookie is set to expire after 30 days and can be revoked by clearing your browser cache.
WordPress Cookies

Cookie Name: wordress_test_cookie

This cookie is only placed if you happen upon the login page for the site. It does not retain any personal data but simply checks to see if your browser has cookies enabled. You should never see this cookie, but just in case you do, we wanted you to know what it does.

Mobile Theme
Cookie Name: susangrant-alternate-theme

This site uses a special theme for smartphone devices and this cookie is placed if a mobile user specifically chooses to view the desktop site from their mobile device. It is not automatically placed and does not require or store any personal data. This cookie expires when you close your browser and can be revoked by clearing your browser cache.

Popup Window 
Cookie name: etBloomCookie_optin*
This cookie retains your preference for a period of time in regards to dismissing popup windows containing the newsletter signup form, to prevent the popup window from opening every time a you visit the site. This cookie expires after 24 hours or you can clear your browser cache to remove it sooner.
Fast Secure Contact Form
Cookie name: NotABot
This cookie only appears on the Contact page and is a security tie-in. 

Other Cookies
We scan our website frequently to maintain as accurate a list as possible of cookies in use.

Who Has Access to Cookie Data?
Only we have access to our cookies; cookies placed by third parties can be accessed by these third parties. Cookie Data will not be used for any other purpose than those stated in this Cookie Policy.

How can you manage your cookie preferences?

You can control and/or delete cookies as you wish using your browser settings.

For example, Internet Explorer, Safari, Firefox, Opera, or Chrome allow you to set which cookies to accept and which to reject. Where you find these settings depends on which browser you use so use the “Help” function in your browser to locate the settings you need. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

If you need further assistance with managing the cookies and cookie settings in your browser, check out the official documentation for your browser. Chrome users may be interested in the official opt-out plugin from Google.

Additional reading on cookie management:

» View Our Privacy Privacy

Contact us

If you have any questions regarding this Cookie Policy, please contact us using the form below:

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This website uses cookies for a better browsing experience and to analyze site traffic (anonymous IPs) to improve site performance. Find out more about how cookies are used on this site and how you can manage cookies in your browser by reading the Cookie Policy.